Privacy policy

Effective date: November 12, 2026 · Last updated: November 12, 2026

This Privacy Policy explains how Altera Tech LLC ("VibrHire," "we," "us," or "our"), a Pennsylvania limited liability company, collects, uses, shares and protects information about you when you use the VibrHire mobile app, the website at vibrhire.com and any related services (together, the "Services").

By using the Services, you agree to the collection and use of information as described in this Privacy Policy and our Terms of Service. If you do not agree, do not use the Services.


The short version

  • Your vibe answers are private. Businesses never see your vibe answers, scores or match percentages. They only see a "Great fit" or "Good fit" label.
  • Businesses see your full name, age and contact details only after you apply to one of their listings. Before that, they see your first name and last initial (for example, “Alex R.”), approximate distance, availability, experience and fit label. If you're 14–17, they also see an "Hour-restricted" badge, never your age.
  • Businesses never see your birth date.
  • If you're under 18, we never collect your precise (GPS) location. We use your zip code only.
  • We do not sell your personal information, and we do not share it for targeted advertising. VibrHire has no ads.
  • You can delete your account at any time in the app or at vibrhire.com/delete-account.
  • VibrHire is not for children under 14. We do not knowingly collect information from children under 13.

1. Who this policy covers

This policy applies to:

  • Job seekers ("Seekers"), people 14 and older looking for part-time work.
  • Businesses: the business account and each person who uses it (owners and teammates).
  • Linked parents and trusted adults ("Linked Adults"), people a Seeker under 18 invites to view their account.
  • Visitors to our website.

2. Information we collect

2.1 Information you give us

Seekers

InformationWhy we collect it
Full legal nameYour profile; shared with a business only when you apply
Email address and mobile phone numberSign-in (one-time codes and sign-in links), account messages; shared with a business only when you apply
Birth dateTo confirm you're 14 or older and to apply age-based rules, including the Pennsylvania Child Labor Act hour limits and alcohol-service rules. Never shown to businesses
Zip codeTo find jobs near you and estimate distances
Vibe answers (social, pace and dress sliders)To calculate how well you fit each workplace. Never shown to businesses
Availability (days and times), school-break availability, commute mode and limitTo match you with shifts you can work
Experience level and work categoriesShown to businesses on your candidate card and applications
Notification preferencesTo send only the notifications you want
Messages you send to businessesTo deliver them
Parent or trusted adult details (name, email or phone, relationship)To send the invite you asked us to send
Contact-us messages, safety reports and account deletion requestsTo respond, investigate and keep the community safe

Businesses

InformationWhy we collect it
Business name, address, website, description, categories and logoYour public business profile and listings
Workplace vibe answersTo match your listings with Seekers
Hiring manager and teammate names, work email, phone and roleSign-in, verification, account and safety communications. Never shown to Seekers, except that Seekers see the first name of the person who sends them a message
Listings (title, description, shifts, pay, start date, alcohol involvement, headcount)To publish your listings and match Seekers
Messages, hiring decisions (e.g., "hired", start date) and invitesTo run the hiring features
Billing detailsCard payments are entered on our website and processed by Stripe. We receive the card brand, last four digits, expiry month and year, billing zip code and a card fingerprint used to prevent free-trial abuse. We never receive or store your full card number
Tax-exemption certificates (if you send one)To apply tax exemption
Contact-us messagesTo respond

Linked Adults

InformationWhy we collect it
Name, email or phone, relationship to the SeekerTo create view-only access the Seeker invited you to

2.2 Information we collect automatically

  • Precise location (Seekers 18 and older only, with permission). If you're 18+ and allow it, we use your device's location to calculate exact travel distances. You can turn this off in your device settings at any time. We never request or collect precise location from users under 18.
  • Usage information. Screens and steps viewed, buttons tapped, whether a form field was started or completed, and errors, so we can improve sign-up and the app. We do not record what you type into fields, and we do not record your screen. For Seekers we record an age band (e.g., "16–17"), not your birth date.
  • Device and log information. Device type, operating system, app version, IP address, browser type, and the dates and times you use the Services.
  • Push notification token, if you allow notifications.
  • Cookies and similar technologies on our website, to keep you signed in and measure how the website is used. See Section 9.

2.3 Information from others

  • Businesses about Seekers: hiring outcomes (e.g., marked as hired) and messages.
  • Seekers about Linked Adults: the contact details used for an invite.
  • Referrals: if a friend invites you with their link, we record that you joined through their link.
  • Public sources: for businesses, we may look up public business information (such as an address match from Google) to verify the business and help prevent fraud.

3. How we use information

We use information to:

  1. Provide the Services: create and manage accounts, sign you in, match Seekers with listings, show fit labels and distances, deliver applications, messages, invites, waitlists and notifications.
  2. Apply age and labor-law rules: use birth dates to show only jobs a Seeker may legally work, mark 14–17-year-olds as "Hour-restricted" for businesses, and limit alcohol-related jobs by age.
  3. Keep the community safe: verify businesses, review listings (including automated checks for contact details, unpaid work and discriminatory wording), investigate reports and blocks, enforce our Terms and Community Guidelines, and prevent fraud, spam and abuse (including duplicate free trials).
  4. Communicate with you: sign-in codes and links, account and transactional messages, reminders (e.g., free-month ending, applicants waiting), and replies to support requests. Businesses may also receive product emails about finishing their setup or their plan; you can unsubscribe from those.
  5. Process payments for business plans, including sales tax.
  6. Improve the Services: understand how features are used and where people get stuck, using aggregated or pseudonymous analytics.
  7. Comply with law and protect our rights and the rights, safety and property of our users and others.

Automated matching. Matching is automated: we compare a Seeker's vibe answers, availability, commute and age-based eligibility with each listing. A business's decision to contact or hire someone is made by the business, not by VibrHire. Fit labels are a guide, not an evaluation of anyone's qualifications.

AI writing help. If a business uses "Write it for me," the business name, website, categories and listing details it entered are sent to our AI provider (Anthropic) to draft text. Seeker information is never sent for this feature.

4. How we share information

We do not sell personal information, and we do not share it for cross-context behavioral (targeted) advertising.

We share information only as follows:

4.1 With businesses, when a Seeker acts

  • Before you apply, a business can see Seeker candidate cards for its matches and waitlists: first name and last initial, approximate distance, availability, experience level and categories, fit label, waitlist tier and, for ages 14–17, an "Hour-restricted" badge.
  • When you apply (including accepting an invite), the business receives your full legal name, email, phone number, age in years (or "18+" for adults), availability, experience and the listing and time you applied. By applying, you direct us to share this information with that business.
  • If you withdraw or block a business, it loses your name, age and contact details for that application. Messages already exchanged stay visible to both sides.
  • After a business receives your information, its use is governed by its own practices. Our Terms require businesses to use applicant information only to consider and communicate about employment, but we do not control what a business does with information it has received.

4.2 With Linked Adults

If a Seeker under 18 invites a parent or trusted adult, that person can view the Seeker's profile, matches, fit results, applications, waitlists, invites, messages and settings. They cannot act on the Seeker's behalf. The Seeker can turn this off at any time. Businesses are never told that someone is linked.

4.3 With service providers

We use trusted providers who process information on our behalf, under contracts that limit their use to providing services to us:

ProviderWhat they do
SupabaseDatabase, authentication and file storage
VercelWebsite and server hosting
TwilioSending sign-in codes by text message
ResendSending emails
ExpoDelivering push notifications
StripePayment processing and sales tax calculation (business plans)
PostHogProduct analytics
Google (Maps Platform)Business address lookup and verification
U.S. Census Bureau geocoder, OpenStreetMap (Nominatim)Backup business-address lookup (business address only)
AnthropicAI writing help for businesses ("Write it for me")

4.4 For legal and safety reasons

We may disclose information if we believe in good faith it is necessary to: comply with law, a subpoena, court order or other legal process; respond to a lawful government request; protect the safety of any person, including reporting suspected child exploitation or abuse to the appropriate authorities; investigate fraud or violations of our Terms; or protect the rights and property of VibrHire, our users or the public.

4.5 Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy or a policy at least as protective.

4.6 With your consent

We may share information for other purposes with your consent or at your direction.

4.7 De-identified and aggregated information

We may use and share information that has been de-identified or aggregated so it can no longer reasonably identify you (for example, "200 seekers near West Chester are looking for retail work").

5. Teens and children

  • Minimum age. VibrHire is for people 14 and older. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it. If you believe a child under 13 has given us information, contact support@vibrhire.com.
  • Users 14–17. If you're under 18, you confirm you're using VibrHire with your parent or legal guardian's knowledge and permission. We apply extra protections:
  • No precise location, zip code only.
  • Businesses see only an "Hour-restricted" badge before you apply, and your age in years after you apply, never your birth date.
  • You only see jobs with shifts Pennsylvania law allows at your age.
  • You can invite a parent or trusted adult for view-only access.
  • We don't record screen sessions, and analytics use an age band, not your birth date.
  • Parents and guardians may contact us at support@vibrhire.com to ask about, review or request deletion of their child's information. We will take reasonable steps to verify the request.

6. How long we keep information

InformationHow long
Active accountsWhile your account is open
Deleted Seeker accountsProfile, contact details, vibe answers, matches, waitlist spots, invites, linked access and notifications are removed promptly, and in any case within 30 days. Messages a Seeker already sent stay visible to the business, shown from "Deleted user" without name or contact details
Deleted business accountsListings and waitlists close and teammates lose access immediately. Business profile data is removed within 30 days. Billing and tax records are kept as required by law
Ended business plansWaitlists, applicants and messages are kept for 90 days after a plan ends so the business can resubscribe, then waitlists close
Billing and tax recordsAs long as required by tax and accounting law (generally up to 7 years)
Safety reports, blocks and enforcement recordsAs long as reasonably necessary to keep the community safe and defend legal claims
Backups and logsDeleted information may remain in backups and logs for a limited time until they are overwritten

We may keep information longer where required by law or to resolve disputes, enforce our agreements or prevent fraud and abuse.

7. Your choices and rights

  • Access and correction. You can view and edit most of your information in the app (Profile settings or Account). Changing your email or phone requires a code to confirm the new one. Seekers' birth dates can be corrected only through Contact us, so we can keep age rules accurate.
  • Deletion. Delete your account in the app (Seekers: Profile → Profile settings → Delete account; business owners: Profile → Account → Delete account) or request it at vibrhire.com/delete-account.
  • A copy of your data. Email support@vibrhire.com to request a copy of the personal information we hold about you.
  • Notifications. Turn notification types on or off in the app's settings, or in your device settings.
  • Emails. Use the unsubscribe link in product emails. You'll still receive necessary account, security and transactional messages.
  • Location. Turn off location access in your device settings at any time.
  • State privacy rights. Depending on where you live, you may have rights under state law to know, access, correct, delete or obtain a copy of your personal information, and to opt out of the sale of personal information, targeted advertising or certain profiling. We don't sell personal information or use it for targeted advertising. To exercise any right, email support@vibrhire.com. We'll verify your request and respond as required by law. You may use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our decision. We will not discriminate against you for exercising your rights.
  • Global Privacy Control / Do Not Track. Because we don't sell or share personal information for targeted advertising, there is nothing to opt out of; we treat these signals as a request not to sell or share.

8. Security

We use administrative, technical and physical safeguards designed to protect information, including encryption in transit (HTTPS), access controls enforced in our database (for example, businesses cannot query a Seeker's age, birth date, vibe answers or contact details before an application exists), one-time codes instead of passwords, and limited staff access. No system is perfectly secure, and we cannot guarantee the security of information. If we learn of a security incident affecting your personal information, we will notify you as required by law.

9. Cookies and analytics on our website

Our website uses cookies and similar technologies (including browser local storage) that are necessary to sign you in and keep you signed in, and analytics (PostHog) to understand how the website is used. We do not record sessions or capture what you type, on the website or in the app. You can control cookies through your browser settings; blocking necessary cookies may stop the website from working.

10. Messages and communications

  • Text messages. We send one-time sign-in codes by text to the number you provide. Message and data rates may apply. We do not send marketing texts.
  • Messages between users are stored so both sides can read them. We may review messages when they're reported, to investigate safety concerns, to enforce our Terms and Community Guidelines, or as required by law. Automated tools may scan content for contact details or prohibited content.

11. Where information is processed

VibrHire is intended for users in the United States. Information is stored and processed in the United States. If you use the Services from outside the United States, you consent to transfer of your information to the United States.

12. Third-party links and services

The Services may link to third-party websites or services (for example, a business's website). We're not responsible for their privacy practices. Read their policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the app, by email or on our website before the changes take effect. The "Last updated" date shows when it was last changed. Continuing to use the Services after changes take effect means you accept the updated policy.

14. Contact us

Altera Tech LLC
10 N. High Street, Suite 200

West Chester, PA 19380

Email: support@vibrhire.com

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